Kenz Beauty – SMS Marketing Terms & Conditions (Australia)

1. Overview

Kenz Beauty (“we”, “us”, “our”) offers SMS (text message) communications to customers who choose to receive updates, promotions, reminders, and important service-related information. By opting in to receive SMS messages from Kenz Beauty, you agree to these Terms & Conditions.

2. Opt-In Consent

By providing your mobile number and opting in through our website, booking system, in-store forms, social media, or other channels, you expressly consent to receive SMS messages from Kenz Beauty.

Consent may be given by:

• Booking an appointment and ticking the SMS consent box

• Subscribing to promotions or marketing messages

• Providing your number in-store and agreeing to receive SMS updates

Consent is voluntary and not a condition of purchase.

3. Types of Messages

You may receive SMS messages including but not limited to:

• Appointment confirmations and reminders

• Treatment updates or important service notices

• Promotions, offers, and exclusive discounts

• Loyalty rewards and event invitations

• Business announcements (e.g. holiday hours)

4. Message Frequency

Message frequency may vary depending on your interactions with Kenz Beauty. We aim to send messages responsibly and will not send excessive or irrelevant communications.

5. Costs

Standard message and data rates may apply depending on your mobile carrier and plan. Kenz Beauty is not responsible for any charges incurred by receiving SMS messages.

6. Opt-Out / Unsubscribe

You may opt out at any time by replying STOP to any SMS message you receive from us.
Once you opt out, you will no longer receive marketing messages. You may still receive essential service-related messages if legally required (e.g. appointment changes).

You can also contact us directly to update your preferences:
📧 Email: customercare@kenzbeauty.com.au
📞 Phone:  07 5619 9568

7. Privacy & Data Protection 

We respect your privacy. Your personal information, including your mobile number, is handled in accordance with our Privacy Policy and the Australian Privacy Principles (APPs).

• Your mobile number will never be sold or shared with third parties for marketing purposes

• SMS data is used only for Kenz Beauty communications

• Information is stored securely

For more details, please refer to our Privacy Policy.

8. Eligibility

SMS marketing is available only to individuals aged 18 years or older, or with parental/guardian consent where applicable.

9. Changes to SMS Terms

Kenz Beauty reserves the right to update or modify these SMS Marketing Terms & Conditions at any time. Any changes will be effective once published on our website.

10. Contact Information

If you have questions about our SMS marketing program, please contact us:

Kenz Beauty
📍 Australia
🌐 www.kenzbeauty.com.au
📧 customercare@kenzbeauty.com.au